Help centre

Frequently asked questions

Everything you need to know about searching on Carib.Guide and booking through book.carib.guide.

General Questions

What is Carib.Guide?

Carib.Guide is a regional digital platform split into two core services: Carib.Guide serves as the main search engine for discovering places and businesses across the Caribbean, while book.carib.guide operates as the dedicated online booking engine.

Is Carib.Guide free to use?

Yes, searching for businesses on Carib.Guide and placing reservations through book.carib.guide is completely free for users.

For Visitors & Explorers

How do I make a booking?

When you find a business or service on Carib.Guide, click the booking option to be directed to book.carib.guide. Select your dates or time slot, and follow the simple on-screen steps to confirm your reservation.

What can I book on book.carib.guide?

You can reserve hotel stays, rent cars, book activities and tours, reserve restaurant tables, schedule service appointments, and secure tickets for regional experiences.

How do I modify or cancel my booking?

You can manage your reservations directly on book.carib.guide through your user dashboard or by using the confirmation link sent to your email. Cancellation policies vary by individual business provider.

For Business Owners

How do I list my business or enable online bookings?

Visit Carib.Guide and click “List Your Business” to set up your search profile. You can also integrate your listings directly with book.carib.guide to start taking customer reservations online.

Can I manage my own availability and bookings?

Yes. Every business gets access to an easy dashboard on book.carib.guide where you can set opening hours, update availability, accept or modify bookings, and track customer reservations in real time.

Which Caribbean countries and islands are supported?

The entire platform is built for the Caribbean region. Whether your business operates on a large island or a small local territory, you can register and showcase your services.

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